{{ t('new_reply_received') }}

{{ t('support_ticket_has_been_updated') }}

{{ t('dear') }} {{ $client->name }},

{{ t('email_description') }}

{{ t('ticket_information') }}

{{ t('ticket_id') }} #{{ $ticket->ticket_id }}
{{ t('subject') }}: {{ $ticket->subject }}
{{ t('status') }}: {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
{{ t('reply_date') }} {{ format_date_time($reply->created_at) }}

Latest Reply from {{ $reply->user->name }}

{{ format_date_time($reply->created_at) }}
{{ Str::limit($reply->message, 200) }} @if (strlen($reply->message) > 200)
... {{ t('view_full_reply_online') }} @endif
{{ t('view_full_conversation') }}

{{ t('quick_actions') }}

{{ t('this_is_automated_message') }}

{{ t('log_to_your_account') }}