{{ t('status') }}
@php
$statusColors = [
'open' =>
'bg-emerald-100 text-emerald-800 dark:bg-emerald-900 dark:text-emerald-200',
'answered' =>
'bg-blue-100 text-blue-800 dark:bg-blue-900 dark:text-blue-200',
'on_hold' =>
'bg-purple-100 text-purple-800 dark:bg-purple-900 dark:text-purple-200',
'closed' => 'bg-gray-100 text-gray-800 dark:bg-gray-700 dark:text-gray-200',
];
$color =
$statusColors[$ticket->status] ??
'bg-gray-100 text-gray-800 dark:bg-gray-700 dark:text-gray-200';
@endphp
{{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
{{ t('priority') }}
@php
$priorityColors = [
'low' =>
'bg-green-100 text-green-800 dark:bg-green-900 dark:text-green-200',
'medium' =>
'bg-yellow-100 text-yellow-800 dark:bg-yellow-900 dark:text-yellow-200',
'high' => 'bg-red-100 text-red-800 dark:bg-red-900 dark:text-red-200',
];
$color =
$priorityColors[$ticket->priority] ??
'bg-gray-100 text-gray-800 dark:bg-gray-700 dark:text-gray-200';
@endphp
{{ ucfirst($ticket->priority) }}
{{ t('department') }}
{{ $ticket->department?->name ?? 'N/A' }}
{{ t('replies') }}
{{ $ticket->replies->count() }}
{{ t('created') }}
{{ format_date_time($ticket->created_at)}}
{{ $ticket->created_at->diffForHumans() }}
{{ t('last_updatedd') }}
{{ format_date_time($ticket->updated_at)}}
{{ $ticket->updated_at->diffForHumans() }}